Remote Monitoring allows SI to view and interact with a device screen in real time.
This feature helps SI diagnose device issues, verify device status, and adjust display settings without needing physical access to the device.
Remote Monitoring is especially useful for troubleshooting devices deployed in remote locations or large-scale installations.
Accessing Remote Monitoring
To open Remote Monitoring:
- Navigate to Device List.

- Click the Monitor icon in the device row.

- The device detail page will open.

- Click Remote Monitoring to open the monitoring interface
The system will display the device screen and control panel.
Device Information
The device information panel provides detailed information about the selected device.
| Information | Description |
|---|---|
| Display Name | Device display name |
| Paired On | Time when the device was paired with the system |
| Last Reported | Last communication time with the server |
| Operating System | Device operating system version |
| Network | Current network connection type |
| App Version | Installed Neovo Manager application version |
| Expiration Date | License expiration date |
| Total Runtime | Total device running time |
| Current Uptime | Current device uptime |
| Device Serial Number | Unique hardware serial number |
| Firmware Version | Installed firmware version |
This information helps SI verify device configuration, firmware status, and connectivity.
Device Management Actions
Certain management actions may also be available from the device information panel.
For example:
| Action | Description |
|---|---|
| Upgrade Firmware | Upgrade the device firmware |
| Reboot Device | Restart the device remotely |
These actions allow SI to maintain device stability and apply updates when necessary.
Requirement
The Firmware Upgrade and Reboot features are available starting from Neovo Manager version v1.2.7. Please ensure your system version is v1.2.7 or later before using these features.
The Firmware Upgrade and Reboot features are available starting from Neovo Manager version v1.2.7. Please ensure your system version is v1.2.7 or later before using these features.

NeoV™ Optical Glass Screen
Anti-Burn-in™ Technology